Don't worry you have not lost your rewards! When you choose to redeem your rewards at checkout it automatically creates a promo code. There are 2 ways to access the promo code.
- Login and go to My Account
- Navigate to Rewards and your rewards history will load.
- You can then copy and paste the promo code and apply it at checkout
We would have sent you an email with the subject line "Redemption Earned" and your promo code will be available in that email.